Meet our team!
Join the 3-member German team at Global IT Center (GITC) pouring their hearts and souls into the 1st level IT support for all internal clients of one of the world's largest building materials companies. Do not miss on the chance of becoming a valuable part of this big family, seize the job opportunity, show off your skills and start growing into an experienced IT professional.
What will you do?
You will become the single point of contact for the users of Heidelberg Materials - one of the world’s largest integrated manufacturers of building materials. Following up the processes, you will provide IT support to the German internal clients in English language for everyday PC troubles e.g., login difficulties, printer problems, slow Internet, and many others while working to minimize the impact of IT incidents by ideally resolving them without further escalation to specialized teams.
Beyond that, all technical problems with a unique reference number must be logged into our ticketing tool in a professional and consistent manner that ensures, all requests are dealt with efficiently. Not to forget, one of your top priorities would be not only to maintain a high-level of customer awareness but also to communicate regularly with other Service Desk team members and IT teams.
You are an ideal candidate if you are:
What is a plus:
What do we offer?
What’s going to happen next?
Firstly, apply for this job position and our recruiter will reach out to you within a week. If there is an interest of both sides, we arrange either online or face2face meeting in the GITC Brno office with the Country Team Lead and Centralized Service Desk Manager. Based on the mutual satisfaction, we would welcome you on board.
Meet our team! Join the 3-member English team at Global IT Center (GITC) pouring their hearts and souls into the 1st level IT support for all internal clients of one of the world's largest building materials companies. Do not miss on the chance of becoming a valuable part of this big family, seize the job opportunity, show off your skills and start growing into an experienced IT professional!
Meet our team We’re a team of skilled Database specialists who can always rely on each other. We support every-one in our small four-person team and trust each other as we bear a great responsibility for Heidel-berg Materials’ databases. We’re looking for a new qualified colleague who’s going to deep dive into Microsoft SQL databases and will help us create new services for another database platforms on-prem and in Azure as these are the tasks ahead of us.
Meet our team We are a new Product Team of skilled professionals, called Workplace Identity and Access. Our main responsibilities are Identity & Access Management (IAM) and Active Directory Infrastructure for Heidelberg Materials - a world leader in construction materials. Currently, we are looking for a new star, whose passion is to learn new things, achieve ambitious goals, and continually develop the product. There is a space for you to work on interesting tasks and projects.
Meet our team We’re well established and stable team of IT Specialists with various responsibilities. Now, we’re looking for a driven person to help us support Windows OS. That means ensuring smooth operations of users of Heidelberg Materials . You’re always going to have an experienced and helpful colleague by your side and other IT seniors in the team and we will be happy to teach you everything you will need along the way. Moreover, if you like to have active life outside the office, or you just like to explore Brno’s eating&drinking establishments, we always have something scheduled:).