IT Support Engineer for Network

Meet our team

You would be a part of one of the four teams providing second-level support to Heidelberg Materials, one of the world’s largest building materials companies. We work as cross-functional teams, therefore there are two network technicians in each team sitting beside server specialists and application specialists to provide full IT support. Besides deploying and configuring network routers, you’ll also come across working with Zscaler as a migration to Cloud is our current mission.

  • Place:

    Czech Republic
  • Work type:

    full-time, contract
  • Required languages:

    English (B2)
  • For graduates:

I'm interested


What will you do

You will be primarily responsible for configuration, management and troubleshooting Cisco network devicesrouters, switches, ASA firewalls, wireless bridges and access points. We are responsible for more than 2500 WAN circuits, 3000 Access points, 900 firewalls, 5000 switches and over 8000 servers (both Windows and Linux-based) spread across 6 Data Centers (Europe, North America and Asia). As well as working with Zscaler (cloud-based web filtering solution) and tools such as IPAM, SolarWinds Orion, NetFlow, Cisco Prime, Cisco ISE and others while mainly focusing on the following:

  • Deployment and configuration (DMVPN routers, L2/L3 switches, Firewalls, Site-to-site and Remote VPN)
  • Change implementation (migrations from MPLS to DMVPN, configuration changes)
  • Incident management (communication with major MPLS providers)
  • Troubleshooting and monitoring of infrastructure (on Cisco IOS, IOS-XE, NX-OS, ASA and SteelHead)
  • Processing general requests from internal customers


You are an ideal candidate, if you:

  • Are CCNA certified or have a similar level of knowledge
  • Understand general IT technologies (VMware, Microsoft server OS etc.)
  • Are willing to learn
  • Communicate in English

What is beneficial:

  • Scripting skills (preferably PowerShell)


What we offer

  • Home Office including hardware and daily compensation
  • Career opportunities in IT area
  • Extensive trainings (technical and soft skills)
  • Employee focus groups & surveys about company topics
  • 7,5-hour workday and 5 weeks of vacation
  • Company reserved parking (car, motorbike, bike and lockers)
  • Leisure time card (sport, education, wellness, health, culture)
  • Daily meal contribution
  • Mobile phone with company tariff
  • Language courses (GER, EN, CZE)
  • Relax area and terrace

What’s going to happen next

You apply to this job advert. Our recruiter will contact you within a week. If there is interest on both sides, we will arrange meeting online or face2face in Brno office with team leader. Based on our mutual satisfaction we would welcome you on board.

I'm interested

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