Meet our team!
Join the 4-member French team at Heidelberg Materials Digital Hub Brno pouring their hearts and souls into the 1st level IT support for all internal clients of one of the world's largest building materials companies. Do not miss on the chance of becoming a valuable part of this big family, seize the job opportunity, show off your skills and start growing into an experienced IT professional. Besides great opportunity to start your career in IT we are offering also joining bonus of 34 000 CZK.
What will you do?
You will become the single point of contact for the users of Heidelberg Materials. Following up the group processes, you will provide IT support for French users for everyday PC troubles e.g., login difficulties, printer problems, slow Internet, and many others while working to minimize the impact of IT incidents by ideally resolving them without further escalation to specialized teams.
Beyond that, all technical problems with a unique reference number must be logged into our ticketing tool in a professional and consistent manner that ensures, all requests are dealt with efficiently. Not to forget, one of your top priorities would be not only to maintain a high-level of customer awareness but also to communicate regularly with other Service Desk team members and IT teams.
You are an ideal candidate if you are:
What is a plus:
What do we offer?
What’s going to happen next?
You apply for this job advert. Our recruiter will contact you within a week. If there is an interest of both sides, we arrange either online or face2face meeting in the Brno office with the Country Team Lead. Based on our mutual satisfaction, we would welcome you on board.
Our team consists of 4 Service Desk teams delivering support services to Heidelberg Materials Group in 5 European countries. All the teams are multinational with wide range of language knowledge and work background.We take pride in delivering excellent services to our internal customers as well as building long term relationship with them and our business partners across EMEA countries.
Meet our team!Join the 3-member Italian team at Heidelberg Materials Digital Hub pouring their hearts and souls into the 1st level IT support for all internal clients of one of the world's largest building materials companies. Do not miss on the chance of becoming a valuable part of this big family, seize the job opportunity, show off your skills and start growing into an experienced IT professional.
Meet the team We're a team of two senior network specialists looking for two bright, enthusiastic and experienced colleagues. We're the heart of Digital Hub Brno, which provides IT support for Heidelberg Materials - one of the world leaders in the construction industry. One of our main challenge is to get ready for new services build in cloud. Our team is part of bigger chapter with focus on security, firewalls and automation platforms. That means you can expand your skills and experience by trying different areas.
Meet our team We’re well established and stable team of IT Specialists with various responsibilities. Now, we’re looking for proactive person to help us with Client services, that means ensuring smooth operations of users of Heidelberg Materials.